Description

Overview

The Starter Golf is responsible for managing the flow of play on the golf course, ensuring an orderly and efficient experience for all players. This role involves enforcing club rules, assisting members and guests to maintain a smooth pace of play, and delivering professionalism and customer service to ensure an exceptional experience for everyone.

Reports to the Head Golf Professional.

Experience Required

• High school diploma, GED, or equivalent preferred.
• Prior experience in a similar role or extensive knowledge of golf.
• Strong communication skills, with the ability to interact effectively with members, guests, and staff.
• Excellent knowledge of golf etiquette, rules, and best practices.
• A positive attitude and commitment to providing outstanding service.
• High attention to detail and reliability.
• Ability to work primarily outdoors with frequent exposure to extreme hot or cold temperatures and humidity.
• Ability to sit, stand, walk, climb ladders, squat, kneel, reach, grasp, push, pull, twist, bend, talk, hear, and see.
• Ability to lift and carry up to 100 lbs.
• Adherence to attendance requirements and flexibility to work additional hours as needed.

Essential Responsibilities

• Assist members and guests in finding appropriate games, ensuring an enjoyable and seamless experience.
• Offer helpful suggestions on golf course etiquette when appropriate.
• Address rule violations with a polite and respectful demeanor.
• Help members and guests locate lost balls, offer rides when requested, and support their needs on the course.
• Ensure the orderly flow of play by adhering to tee times and club regulations, minimizing delays and avoiding gaps in play.
• Maintain a sufficient supply of scorecards, pencils, tees, and other essentials.
• Ensure timely presence on the course according to the schedule and report incidents or issues.
• Uphold and enforce all club rules related to the golf course.
• Repair ball marks, fill divots with topsoil, pick up loose items, and ensure cart guidance ropes and supports are properly positioned.
• Collaborate with other golf operations staff such as Outside Services, Range Attendants, and Cart Attendants.
• Complete assigned tasks to meet club standards, including maintaining cleanliness, restocking supplies, and tidying signage.
• Keep members and guests informed about club offerings, upcoming events, and Golf Shop specials.
• Assist others as needed and perform additional tasks as assigned by management.
• Follow company, club, and department policies, procedures, and safety guidelines.
• Maintain professionalism and commitment to excellence in all interactions.
• Participate in daily briefings and support team success.