Description

Overview

The Regional General Manager works closely with Troon Operations, Marketing, Agronomic, Human Resources, and Finance teams to ensure a high level of guest service, staff training, facility conditions, client relationships, profitability, sales and marketing, and reporting systems within the designated region. This role reports directly to the Vice President of Operations for the region.

The designated region includes East Potomac Golf Course, Langston Golf Course, and Rock Creek Golf Course.

Experience Required

• Bachelor's degree from a four-year college or university, and five years of experience and/or training in a public club as a General Manager or Assistant General Manager; or an equivalent combination of education and experience.
• Experience driving revenue growth and profitability with a focus on pricing and program strategies.
• Direct experience in key aspects of business management including talent management, operations, agronomy, food and beverage, marketing and sales, cash flow, and full P&L responsibility.
• Proven experience in team building and development.
• Excellent written and verbal communication skills.
• Highly organized, efficient, and detail oriented.
• Excellent interpersonal and relationship-building skills.
• Proficiency with technology, including Microsoft Office programs.
• Experience writing budgets, reports, and business plans, and analyzing income statements, balance sheets, and compliance programs.

Essential Responsibilities

• Achieve regional profitability and operational and cash flow goals.
• Provide leadership, coaching, and development to General Managers and other key staff within the designated region.
• Provide regular and ongoing communication regarding corporate and other important business initiatives.
• Handle guest relations issues as needed.
• Assist in the development of, and provide oversight for, budgets and business plans.
• Analyze and summarize local competitive markets within the region to assist with sales and marketing plans and goals.
• Represent Troon to community and political leaders, professional and seasonal staff, prospective clients, concessionaires, and vendors in a professional, friendly, and knowledgeable manner.
• Communicate with and manage client relationships where applicable and needed.
• Provide regular reports on key aspects of the regional business to the Vice President of Operations.
• Identify potential business opportunities for Troon in the immediate and surrounding marketplace.

Benefits

• Medical, dental, and vision coverage.
• 401(k) with employer match for eligible employees age 19 and older.
• Paid time off (PTO) and leaves of absence in accordance with applicable law and eligibility criteria.