Description

Overview

Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service to the clubs managed by Troon.

Experience Required

• Must have strong communication and interpersonal skills
• Must be coachable and have basic computer skills
• Must be dependable and have a strong work ethic
• Knowledge about the game of golf preferred

Essential Responsibilities

When acting as an "Inside" staff member:

• Perform clerk/cashier like duties
• Responsible for processing customer reservations for guests of the golf course
• Provides customer service to arriving guests to help expedite check-in process
• Arranges and displays golf shop inventory as necessary and directed
• Collects green and cart fees (and other revenue) from guests and processes in the POS system as trained
• Assists in maintaining a clean, safe workplace
• Assists in reconciliation of cash and accounts receivable charges to daily register at the closing of the day
• Ensure property and its amenities are secured daily
• Assist with set-up of equipment and golf cart
• Perform related duties as assigned by General Manager

When acting as an "Outside" staff member:

• Perform Starter/Ranger like duties
• Responsible for welcoming and greeting of guests and players in a friendly manner
• Explaining rules and course etiquette to all groups if needed
• Wash and sanitize golf cart fleet, maintain organized storage areas and practice facility
• Assist with the set-up and organization of the golf carts and equipment for any regular tee time starts or outing
• Facilitate orderly and timely pace of play of groups to prevent delays
• Answer all questions in a friendly manner. Keep a record of starting times and golf cart numbers for each group when necessary
• Ensure that each group has four players if possible
• Responsible for the picking up and cleaning practice balls when scheduled
• Ensure property and its amenities are secured daily
• Perform related duties as assigned by General Manager

Benefits

• Healthcare Benefits - Medical (if determined by the ACA measurement)
• Retirement Benefits - 401(k) with employer match (19 years of age and older)
• Time Off - Sick leave and leaves of absence, in accordance with New Jersey Earned Sick Leave

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan documents and company policies, which may be amended at the Company's discretion.