Description

Overview

The Outside Services Attendant provides customer service to members and guests while supporting golf operations through bag handling, cart preparation, range operations, staging and storing golf carts, and maintaining clean and organized work areas. The role helps ensure a seamless and enjoyable golf experience for players.

Experience Required

• Preferred high school diploma, GED, or equivalent.
• Prior experience in a similar role or strong knowledge of golf.
• Strong communication skills with the ability to interact effectively with members, guests, and staff.
• Strong knowledge of golf etiquette, rules, and best practices.
• Positive attitude and commitment to providing outstanding service.
• High attention to detail and reliability.
• Ability to work primarily outdoors with frequent exposure to extreme hot or cold temperatures and humidity.
• Ability to sit, stand, walk, climb ladders, squat, kneel, reach, grasp, push, pull, twist, bend, and lift/carry up to 100 lbs.
• Ability to adhere to attendance requirements, work additional hours as needed, and work weekends and/or holidays as required.

Essential Responsibilities

• Assist golfers by loading and unloading bags, preparing them for play, answering questions, offering golf course etiquette suggestions, and providing post-round support including cleaning clubs and delivering them to cars as needed.
• Promote club events, course conditions, and relevant information to enhance the member and guest experience.
• Marshal carts in the staging area, assign them to players, track usage, and ensure carts are cleaned, maintained, and inspected for damage.
• Maintain cleanliness and organization of the cart barn, storage areas, practice facilities, parking lot, and pro shop entrance.
• Set up and manage practice areas, ensuring they are stocked with equipment such as range balls and prepared for daily use.
• Collaborate with other golf operations staff including range attendants, marshals, and starters to ensure efficient service.
• Complete daily assignments in designated areas and maintain work areas and Golf Shop organization.
• Assist with additional tasks as assigned by management and follow company, club, and department policies and procedures.
• Maintain professionalism, follow safe working practices, support club operations, and attend daily briefings.

Benefits

• Medical, dental, and vision coverage
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement savings plan
• Generous paid time off and leave programs