Description

Overview

The Golf Shop Assistant will assist with the day-to-day operation of the pro shop. This includes, but is not limited to, maintaining the pro shop appearance, assisting with physical inventory, and accurately checking customers in and out. The role emphasizes customer service and merchandising, requiring a friendly attitude and exceptional people skills. Monster Golf Club is attached to Resorts World Catskills and is open from April through October. This opportunity is part-time and seasonal.

Experience Required

• Exceptional customer service record with experience in retail preferred.
• Must be well organized and be able to work under pressure.
• Excellent verbal and written communication.
• Basic knowledge of golf preferred but not required.

Essential Responsibilities

• Create a welcoming, customer service-oriented atmosphere that promotes the Monster Golf Club and exceeds guest needs.
• Provide the highest level of customer service with a positive attitude.
• Maintain a clean and professional retail shop, including arranging visual displays and mannequins.
• Assist with receiving retail goods in accordance with Troon retail policies and procedures.
• Ensure that the golf shop counter and storage areas are kept clean and neat to maximize efficiency.
• Responsible for re-stocking traffic, gift items, and other stock items.
• Assist with developing and implementing promotional plans for the golf shop.
• Incorporate safe and efficient practices in job performance while upholding Troon hospitality standards.
• Communicate with other departments to ensure a seamless check-in process.
• Perform opening and closing duties in accordance with Monster GC policies and procedures.
• Assist with coordinating the club's shuttle service.
• Maintain regular and reliable attendance.
• Perform other duties as required.

Benefits

• Uniform Allowance
• Flexible hours
• Retail Discounts
• Playing Privileges