Description

Overview

Features include a 9-Hole, Par-3 Course, lighted driving range, practice putting/chipping greens, practice sand bunker, and Pro Shop. Open seven days a week, the golf course is open from 8 am to 5 pm. The lighted driving range is open from 7 am to 9 pm, and the Pro Shop opens at 7 am.

The Golf Center is located on Easy Street, just off U.S. Highway 180 (Canal Road) in Orange Beach, about 1 1/4 miles east of the Foley Beach Express exit on Canal Road.

Experience Required

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. An equivalent combination of education and experience sufficient to successfully perform the essential functions, duties and responsibilities of the job may be considered.

REQUIRED QUALIFICATIONS

Associate or Technical degree in a related field OR equivalent recent relevant full-time work experience (one year of full-time recent relevant work experience for every one year of college).

Two years of related experience.

Two years' experience in golf operations, facility coordination, or related customer service leadership.

Current and valid Driver's License.

Willingness to work overtime, evenings, weekends, holidays, and other non-standard hours.

PREFERRED QUALIFICATIONS

Some college coursework or a degree in business, recreation, or a related field.

Familiarity with golf course maintenance standards, turf management, and equipment.

PHYSICAL DEMANDS AND WORKING CONDITIONS
The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Frequent physical activity including standing, walking, bending, crouching, stooping, stretching, and reaching. Ability to lift and carry moderately heavy items as needed. Work involves moderate risks and requires adherence to safety precautions around moving parts, machinery, and equipment. Employees may be required to work outdoors in extreme weather conditions.

Essential Responsibilities

Description

Work Schedule: 8 hour, Day Shift - 7 am-4 pm or 8 am-5 pm. Some weekends and non-standard hours may be required.
JOB SUMMARY
The Golf Center Facility Manager oversees daily operations at the Orange Beach Golf Center, including the 9-hole course, driving range, pro shop, and maintenance shop. This position ensures exceptional customer service, maintains facility standards, manages retail operations and inventory, coordinates tournaments, and oversees reporting. The Facility Manager works closely with staff to provide a safe, professional, and high-quality golfing experience while ensuring all regulatory requirements are met.

SUPERVISORY RESPONSIBILITIES
This position has direct and indirect supervisory responsibilities over Golf Center Staff.

ESSENTIAL FUNCTIONS / DUTIES AND RESPONSIBILITIES
Leadership

Supervises and coordinates course grounds crew, pro shop staff, and contracted teaching professionals.

Hires, trains, evaluates, and, when necessary, disciplines or terminates staff in accordance with City policies.

Provides ongoing coaching and support to ensure staff deliver excellent customer service and follow operational procedures.

Leads marketing and outreach efforts, including social media promotion of activities, specials, and tournaments to increase program awareness and revenue.

Coordinates with citywide marketing initiatives to promote the Golf Center.

Pro Shop & Retail Oversight

Manages day-to-day operations of the pro shop, including merchandising, sales, and inventory control.

Maintains accurate records of sales, expenses, inventory, and revenue; prepare regular financial reports.

Ensures proper cash handling and accountability for point-of-sale systems.

Serves as the primary contact for patrons, resolving concerns professionally and promptly.

Course & Facility Coordination

Monitors daily course conditions and communicates with grounds staff to schedule maintenance, repairs, and improvements.

Recommends capital improvement needs and assists with long-term facility planning.

Ensures all areas, including the pro shop, storage, grounds buildings, range, restrooms, and golf course, are clean, safe, and ready for use.

Compliance & Licensing

Maintains an active Alabama ABC Board license and ensures compliance with all alcohol-related regulations.

Coordinates insurance requirements, licensing renewals, and related documentation per City and State policy.

Recommends updates to facility policies as needed.

Operations & Event Coordination

Schedules programs and arranges driving range priorities to ensure efficient play and smooth operations.

Oversees tournaments and special events from planning through execution.

Opens and closes the facility while enforcing security protocols.

Maintains visibility throughout the facility to proactively address issues.

Builds and maintains a digital presence to engage members and increase participation.

All positions at the City of Orange Beach have the job responsibilities below:

Handles sensitive information in a confidential manner.

Maintains a highly professional attitude and demeanor at all times.

Provides responsible, appropriate, and satisfactory leadership within the City.

Communicates positively and professionally in all aspects of the position.

Attends all department meetings, City meetings, and professional development activities.

Becomes thoroughly familiar with all pertinent state and national policies and comply with said policies.

Complies with City wide and departmental policies, as well as state and federal laws.

Ensures the positive promotion of the City.

Is prompt and punctual in reporting for work, meetings, etc.

Performs other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES

Strong knowledge of golf rules, etiquette, equipment, and course management.

Knowledge and understanding of ABC Board regulations and municipal facility operations.

Knowledge and expertise in customer service principles and retail management.

Effective communication and leadership skills with experience training and supervising staff.

Ability to maintain detailed records, prepare reports, and manage a public-facing facility.