Description

Bayside Resort Golf Club in Selbyville, DE is pleased to announce an excellent career opportunity for a Full-Time Banquet Coordinator! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you will contribute to a global leader in golf and community management.

Compensation: $18.00 per hour

Job Summary

The Banquet Coordinator is the main point of contact for non-wedding related clients. This coordinator is solely responsible for planning and executing non-wedding related events, with 100 guests or less. This position will work in tandem with the Event Coordinators to plan and execute events with higher guest counts and weddings when
necessary. These events include but are not limited to luncheons, golf tournaments, member events, baby showers, birthday parties, celebrations of life, etc. If one of the Event Coordinators is not present for a wedding or large event, the Banquet Coordinator will step up in their place and assume responsibility.

To be a successful Banquet Coordinator, you should have strong leadership skills and be able to manage multiple streams of information. Ultimately, a top-notch Banquet Coordinator should remain calm in highly stressful situations and demonstrate excellent time management and organizational skills.

Responsibilities:

• Meeting with and contacting clients to plan their event beginning to end
  • Creating timeline & Layout
  • Providing guidance and expertise to the client with Décor, and Menu & Bar Selections
• Creating fun & engaging member events
  • Working with chef to plan and execute a menu
  • Working with marketing to advertise events
  • Collecting RSVPs, emailing with guests as needed, and taking payments
• Managing Setup of Events
• Running the floor and coordinating food & beverage service by liaising with the kitchen and service staff
• Tending to guests' requests, questions and complaints
• Bridal Suite Attendant, Bartender, Server when needed
• Assisting Event Coordinators with the setting up of weddings and large events
• Working alongside the Banquet Captain in any training, including customer service, and serving etiquette, etc.

Daily Duties | Office Day in Season:

• Responding to client emails about their upcoming events
• Meeting with clients to plan their timeline, layout, menu & details
• Compiling and organizing meeting notes into Event Pro 360 and Social Tables Layouts
• Informing clients of upcoming payments, and amount; Processing payments for events using EZ Suites; sending receipts to clients
• Ordering Linen
• Compiling Beer, wine and liquor, paper product, supplies and produce needs for upcoming events and sending to proper channels to order
• Determining staffing need for the upcoming events (quantity of servers/bussers and bartenders)

Daily Duties | Out of Season: (wedding/event schedule dependent) *

• Assessing the calendar to determine potential member events and planning accordingly
  • i.e. wine dinners, ovation dinner theaters, themed dance parties, etc.
• Reaching out to past years' clients to acquire reviews and feedback

*This position is a full-time/seasonal position

Requirements:

• High School Diploma or GED
• A degree in hospitality management or public relations is preferred
• At minimum of 3 years' experience as a banquet captain or similar
• Excellent leadership abilities and the ability to manage many staff members
• Great time management and multitasking abilities
• Excellent written and verbal communication skills
• The ability to provide an excellent level of customer service, even in stressful situations
• Physically fir with good stamina for physical tasks such as moving and lifting furniture and standing for long periods of time
• Willingness to work long hours, irregular shifts, and on weekends and holidays

Regular Full-Time Benefits:
Eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits - Medical, Dental, and Vision coverage
• Retirement Benefits - 401(k) with employer match (19 years of age and older)
• Time Off - Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company's discretion.