Description

Overview

Assists in administering all daily operations, including but not limited to facilitating sales, assisting with merchandise, operating the POS system, managing handicap and tee sheet applications, and working ranger, starter, guest relations, outside service, or golf shop shifts.

Experience Required

• One to two years of golf industry experience preferred
• College degree (PGM) preferred
• PGA Member or Apprentice
• Strong customer/guest orientation skills
• Strong communication skills
• Highly polished interpersonal skills, with the ability to connect with people easily and quickly
• Basic computer skills
• Must be dependable
• Ability to read and speak English is required
• Knowledge of Microsoft Office applications
• Experience with computerized POS and tee time systems

Essential Responsibilities

• Provides a memorable guest experience
• Assists in managing the facility and staff
• Processes customer reservations for guests of the golf course
• Assists in coordinating individual, group, and tournament play as directed by the Golf Operations Manager and/or Head Golf Professional
• Assumes the Golf Operations Manager's duties in his or her absence
• Produces daily reports on rounds, sales, and other relevant data for management
• Oversees the Outside Guest Services department and personnel
• Works closely with the OGS to monitor all aspects of play, including guest satisfaction, starting, pace of play, safety on the course, and golf course markings
• Provides customer service to arriving guests to help expedite the check-in process
• Performs other duties as assigned by supervisor or manager

Benefits

• Healthcare Benefits - Medical, Dental, and Vision coverage
• Retirement Benefits - 401(k) with employer match (19 years of age and older)
• Time Off - Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria