Description

Verdana Village located in Estero, FL, is pleased to announce an excellent career opportunity for a Full-Time Administrative Coordinator! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you will contribute to a global leader in golf and community management.

Summary:

We are seeking a highly organized and customer-focused Administrative Coordinator / HOA Operations Assistant to support the day-to-day operations of our homeowner association. Working closely with the General Manager and Food & Beverage Manager, you'll provide administrative support, assist homeowners with a variety of needs, and help ensure smooth daily operations.

Compensation:

• Competitive salary based on experience.

Schedule:

• Full-time.

Key Responsibilities:

• Oversee and process HOA assessment payments while maintaining accurate homeowner account records.
• Coordinate and track Architectural Review Committee (ARC) requests, ensuring timely communication and documentation.
• Provide administrative support to the General Manager with daily operational tasks and special projects.
• Assist the Food & Beverage Manager with homeowner account maintenance, billing inquiries, and account reconciliation.
• Welcome new homeowners by conducting orientations and assisting with community onboarding.
• Issue homeowner identification cards and vehicle transponders.
• Deliver exceptional customer service by responding to homeowner inquiries in a courteous and professional manner.
• Maintain organized records and ensure the confidentiality of homeowner information.

Minimum Qualifications:

• At least 5 years of office administrative experience.
• Previous experience in administrative support, office management, HOA/community association management, or a related field preferred.
• Strong organizational and time management skills.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office (Word, Excel, and Outlook).
• Ability to learn community management software.
• Ability to multitask, prioritize responsibilities, and work independently.

Other Qualifications:

• Friendly, professional demeanor with a commitment to outstanding customer service.
• Knowledge of EZ Suite, CINC accounting systems, and ISN Gate software is helpful.
• Dependable, detail-oriented, and able to thrive in a fast-paced, collaborative environment.

To Apply:

Please submit your resume and a brief cover letter outlining your relevant experience.

Benefits & Other Compensation:

This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits - Medical, Dental, and Vision coverage
• Retirement Benefits - 401(k) with employer match (19 years of age and older)
• Time Off - Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria
• Additional Compensation - Eligibility for Bonuses

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company's discretion.

About Troon:

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world's largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.